“Ninety-five per cent of changes made by management today make no improvement.”
Dr. Edward Deming – “The New Economics” 1994
It is no secret that Deming often chided upper managers as being the cause of bottlenecks, revenue…
Last year Zappos made big news by announcing that they would get rid of job titles, managers, and the infamous functional hierarchies. For as this article from Quartz outlines:
During the 4-hour meeting, Hsieh talked about how Zappos’ tr…
Reading some of the posts I have been writing recently, it has dawned on me that it has been a while since I’ve posted articles…
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